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Travel information

Our outstanding level of student care starts from the moment your child lands in the UK, setting the standard for their Bell young learner experience. Read our guide below to learn more about our travel procedures.

Arriving on a Bell young learner course

A member of the Bell team will meet your child in the arrivals hall. Your child will be supervised at all times by a staff member, who will travel with them to their Bell school.

Watch our video with your young learner about arriving in the UK.

A warm welcome

Your child will attend a welcome meeting to learn about the school, meet the staff and other students. Bell Ambassadors, who are already familiar with the school, will be available to help new students settle in. We will ensure students have everything they need to feel safe and comfortable.

Our online travel form

Submit your flight details using our online travel form as early as possible, so we know which airport your child will arrive at and what time they will be there.

Our online travel form

Free transfers are provided on arrival and departure days to and from most London airports. Contact our support team on enquiries@bellenglish.com or call  0044 1223 275 598 for full details of transfers costs, including arriving or departing on a different course day and from a different UK airport.

Unaccompanied minor service

A young student travelling alone can be registered with the airline as an unaccompanied minor. Contact the airline to arrange this service.

The airline will then take special responsibility for your student during the flight and personally take your child to our Bell representatives on arrival.

We recommend that all students under the age of 15 are registered as unaccompanied minors.

Please note that students need to be registered separately for both outward and return flights with the airline. Airlines usually charge for this service, and you will have to pay these fees in advance when you register with the airline. Bell representatives are unable to register students as unaccompanied minors and cannot pay any fees for this service on your behalf.

Not all airlines offer this service, so check availblity before booking.

Travel checklist

Before you leave home, check that your child has:

  • Flight tickets
  • A valid passport (and visa if required)
  • Proof of payment of fees
  • Bell booking confirmation
  • Letter of Authorisation to travel completed and signed by parent/guardian
  • Bell student name badge (to wear on arrival in the UK)
  • Bell travel information leaflet with arrivals and departure procedures checklist
  • The phone number +44 (0)7885 559618 saved on their phone under Bell, in case of emergency.

Step by step arrivals guide

On arrival in the UK, your child should:

1. Wear the Bell student name badge so that our Bell representatives can spot them easily.

2. Go through Immigration and collect their luggage from the Baggage Hall.

3. Go through Customs.

4. Go to the Arrivals Hall where the Bell representative will be waiting at the barrier with a Bell sign.

5. Register with the Bell representative.

Bell representatives meet all students at the Arrivals Gate. They will be carrying a Bell sign and an ID card.

Please contact Bell on 0044 7885 559 618 with any late changes to travel (delayed, cancelled or diverted flights) so that we can still meet your child.

Staff will encourage all students to telephone home upon arrival at the school.

If your child cannot see the Bell representative at the Arrivals Gate, they should:

1. Go to a nearby Information Desk and ask: ‘Please can you ask the Bell representative to come to the Information Desk?’

2. Wait at the Information Desk for a Bell representative to come to meet them.

3. In case of emergency, telephone Bell on 0044 7885 559 618 (please ensure your child has this number with them when they travel).

What to do if your child's flight is delayed

If there are any late changes to your child's travel arrangements (delayed, cancelled or diverted flights), please let us know so that we can still arrange to meet them.

Please contact us on 0044 7885 559 618.

Flying back home

On departure, every child is escorted to the check-in desk in time for their flight.

1. Flight tickets and passports will be returned to your child at the end of their course.

2. Your child travel to the airport by coach or taxi with a Bell representative.

3. A Bell representative will help your child to check in with the airline, where they are given the departure gate number.

4. A Bell representative will then take your child to the entrance of the departure lounge.

Please note: Bell representatives are not allowed to go through into the departure lounge.

5. Your child must then make their own way to the departure gate and wait to board the plane

If your child is travelling as an Unaccompanied Minor, a Bell representative will take them to meet the airline staff, who will then take care of them during the flight.

The Unaccompanied Minor service is provided by the airline, so you need to contact them to arrange this. Not all airlines offer this service, so check availability before booking.

If you are bringing your child to Bell yourself

Please inform Bell if you will be bringing your child directly to the school. The addresses for our young learner schools are below:

Bell St Albans

Bell
Shenley Lane
London Colney
St Albans
Hertfordshire
AL2 1AF
UK

The Leys School, Cambridge

The Leys School 
Cambridge
CB2 7AD
UK

Wellington College, Berkshire

Wellington College
Duke's Ride
Crowthorne
West Berkshire
RG45 7PU
UK

Bloxham School, Oxfordshire

Bloxham School
Banbury
Oxfordshire
OX15 4PE
UK

Contact information

Before the course starts:

Telephone: +44 (0) 1223 275598
Email: enquiries@bellenglish.com

During the course:

Bell St Albans

Course Office: 0044 01727 701902
Emergency Contact: 0044 7730 985859
Email: cm.stalbans@bellenglish.com

The Leys School, Cambridge

Course Office: 0044 1223 508917
Emergency Contact: 0044 7848 456055
Email: cm.leys@bellenglish.com

Wellington College, Berkshire

Course Office: 0044 1344 753471
Emergency Contact: 0044 7848 456056
Email: cm.wellington@bellenglish.com

Bloxham School, Oxfordshire

Course Office: 0044 1295 232074
Emergency Contact: 0044 7795 507605
Email: cm.bloxham@bellenglish.com

Arrival and departure days

If there any late changes to your child's travel arrangements (delayed, cancelled or diverted flights), please contact +44 (0) 7885 559618 (this number is for travel purposes only).

Young Learners English UK
Bell Education Trust is a Tier 4 Sponsor on the UKVI register of sponsors
Accredited by the British Council for the teaching of English