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  • Will the restaurant at Bell Cambridge be open for students?

    Yes. Our in-house restaurant will be open for students to buy food. Our catering team will operate with recommended health guidelines.

  • Would students be able to sit their IELTS exams?

    Yes! IELTS exams are resuming from July 2020 in the UK, including in Cambridge.



  • Is there still a Language in Action programme?

    Yes. We feel the Language in Action programme is an integral part of the language learning process, which is why we offer it for free.

    The programme will look a little different than it does usually, to take in to account safety measures like social distancing.

  • What is happening with summer 2020 courses?

    As we want to ensure the safety of our student while also offer the best learning experience, we have made the decision to cancel our Young Learner and Bell Teacher Academy summer programmes this year, as well as all adult courses until 3 August 2020.. All students affected will automatically be issued an 18-month credit so they can rearrange their studies when the time is right for them.

  • When is Bell planning to reopen?

    With the UK easing out of lockdown, we are preparing to reopen our doors and welcome students back for face-to-face lessons.

    Starting with our adult courses at Bell Cambridge from 3 August 2020 and then Bell London from 1 September 2020, we will be slowly phasing in face-to-face lessons to ensure we reopen responsibly and take extra steps to help keep our students safe.

Safety measures

  • Will students be asked to wear face masks?

    We will not be making face masks mandatory at our schools. However, students can wear them.

  • If a student becomes unwell, what support is available to them?

    If a students becomes unwell, they will have to be quarantined in their room at the residence. Our team will guide them through this process and supply meals to their room. If their condition requires medical care, we will assist in the communications to make this happen. Unfortunately, due to strict procedures at our hospitals, we will be unable to visit a student if they are admitted to hospital.

  • Will students be safe?

    Our students’ safety and welfare is our top priority and that is what we can guarantee. Unfortunately, there is no 100% certain safety.

    We do pride ourselves in having large and spacious classrooms at Bell Cambridge, with expansive outdoor gardens surrounding the school – which offers a higher degree of safety compared to smaller schools.

  • How will we enforce social distancing?

    There will be prominent reminders of 2 metre distancing across the school grounds and social distancing rules will be clearly communicated at each student’s induction.

    We expect our students to be responsible, respectful and considerate at all times – particularly with regard to social distancing.


  • How often will residences be cleaned?

    All public areas in residences will be professionally cleaned on a daily basis. Individual student rooms will be cleaned on a weekly basis.

  • Is homestay accommodation available for 18+ students?

    Homestay accommodation is not currently available to book for 18+ students until further notice.

  • If quarantine measures are in place, where would I quarantine?

    We will have a designated quarantine residence at Bell Cambridge, with fortnightly intake starting 3 August 2020. If quarantine measures are still required by 1 September 2020 at Bell London, we may need to transfer affected students to Bell Cambridge to study and stay in our designated Cambridge residence.

  • What accommodation is available during reopening?

    Where possible, we will be limiting accommodation to residences only. The only exception to this is for under 18s who require additional supervision.

    We will be offering under 18s homestay as usual (subject to availability). If all homestay providers are booked, we will offer a designated under-18 residence which will have extra supervision in place.

Flexible booking

  • Will my student insurance from Bell cover coronavirus?

    Unfortunately, it is unlikely that any insurance provision will cover this new outbreak.

  • If the situation stops me from travelling, what are my options?

    Did you book after 1 June 2020?
    If you booked an adult after 1 June and before 31 July or a university programme after 1 June and before 31 July, you are able to postpone or cancel your booking up to a week before the course start date – with no charges. If you booked a young learner course after 1 June or before 31 July, you are able to postpone or cancel up to 6 weeks before the course start date – with no charges.

    Did you you book before 1 June 2020?
    If you are unable to travel because of COVID-19, we will postpone your booking to a later date with no charges – as long as you give us at least 2 weeks notice prior to your course start date. You can use your credit for up to 18 months after your original course start date. Please see our coronavirus terms and policies.

How to get in touch

To make sure you contact the right person for you enquiry, please see below: