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  • What are the latest rules in the UK?

    We are continually monitoring government advice and public health guidelines at all our schools. In general, students are asked to practise social distancing both indoors and outdoors and wear a face mask in all public indoor spaces or transport (unless otherwise advised). For the latest advice and guidance related to staying safe in the UK, please consult government advice here.

    If you need to travel, you should try to walk or cycle where possible. If this is not possible, you can use public transport or drive. If you use public transport, you must wear a face covering and you should follow the safer travel guidance for passengers.

  • Can students get a COVID-19 test?

    Students are now able to pre-book a COVID-19 swab test privately at their local Boots chemist. This is a convenient way to have a nose and throat swab test to check for a current COVID-19 infection.

    Simply fill in a registration form, enter your payment details and book your appointment online at your selected Boots store. The test costs £120.

    Click here to register

    Test results will be received within 24-48 hours.

  • Can I end quarantine early if I test negative?

    Students are now able to pre-book a COVID-19 swab test privately at their local Boots chemist.

    Students need to have quarantined for 5 days (120 hours) before taking a COVID-19 swab test.

    They are advised to walk to their local Boots chemist to take the test and continue to quarantine until they receive their results within 24-48 hours.

    Students are free to end their quarantine upon receiving a negative result based on this test.

  • Will students be safe?

    To keep everyone as safe as possible, we will be following the latest UK guidelines, and have also taken guidance from English UK and independent Health and Safety advisors. The most important measures we have in place are regular cleaning, regular hand washing/sanitisation, and social distancing.

  • Will students be asked to wear face masks?

    Students are required to wear a mask in all areas of the school, except when eating and drinking in the dining room. Masks are not required when enjoying the outdoor grounds at Bell, but they are required to maintain 2-metre social distancing.

    Please also note that in the UK, face masks are required to be worn in all public spaces or transport, unless otherwise advised.

  • What is social distancing?

    Social distancing is the recommended distance to maintain from other people. From 4 July 2020, in the UK, the British government is recommending a “1 metre plus” rule where students should always try to maintain a 2-metre distance from others, but may at times require to be less than 1 metre apart for functional reasons. In these cases, appropriate masks and hand sanitisation precautions are recommended.

Adult schools

  • What measures have been implemented at Bell?

    Every student will receive an induction on their first day, to make sure they understand how everything works at Bell and in the UK.

    You will find the following measures in place at Bell:

    • Communal areas and touch points will be sanitised twice daily.
    • Hand gel stations will be located around the school and outside every classroom. They will be asked to use hand gel before entering class and before they leave.
    • In classrooms, they will be seated 2 metres apart. Therefore, masks are not required in class. They can wear one if they wish but may find it uncomfortable to wear for long periods, especially during speaking exercises.
    • Students will be in the same class, with the same teacher all day and will have their own desk and chair.
    • Students will need to wear a mask in all other areas of the school building, except when eating in the dining room. Seating in the dining room is arranged so that they are 2 metres apart from others but can still have conversations over lunch with their friends.
    • Masks will not be required outdoors, but they should maintain 2 metre social distancing.
  • If a student becomes unwell, what support is available to them?

    If a student becomes unwell, they will need to quarantine in their room at the residence. Our team will guide them through this process and supply meals to their room. If their condition requires medical care, we will assist in the communications to make this happen. Unfortunately, due to strict procedures at our hospitals, we will be unable to visit a student if they are admitted to hospital.

  • How will we enforce social distancing?

    There will be prominent reminders of 2 metre distancing across the school grounds and social distancing rules will be clearly communicated at each student’s induction.

    We expect our students to be responsible, respectful and considerate at all times – particularly with regard to social distancing.

  • Is there still a Language in Action programme?

    Yes. We feel the Language in Action programme is an integral part of the language learning process, which is why we offer it for free.

    The programme will look a little different than it does usually, to take in to account safety measures like social distancing.

    View sample timetable at Bell Cambridge


  • How often will residences be cleaned?

    All public areas in residences will be professionally cleaned on a daily basis. Individual student rooms will be cleaned on a weekly basis.

  • If quarantine measures are in place, where would I quarantine?

    We will have a designated quarantine residence at Bell Cambridge, with fortnightly intake. If quarantine measures are required for students studying at Bell London, they may need to stay in our designated Cambridge residence and study online before commencing studies at Bell London school.

  • What happens if I need to quarantine?

    For the latest Government advice and guidance regarding quarantine measures, please visit official guidance here.

    ArrivalWhen you arrive in the UK, you will not be allowed to leave the place where you’re staying for the first 14 days you’re in the UK (known as ‘self-isolating’) unless you are arriving from an exempt country. Please view the list of exempt countries here.

    Before your arrival in the UK, you must complete a passenger locator form. You will need to show your completed form when you arrive at the UK border, either by printing a copy, or showing it on your phone. The government will use this information to contact you if you or someone you’ve travelled with develops coronavirus (COVID-19) symptoms. If you need to self-isolate for the first 14 days after you arrive in the UK, the government will also use the information to check that you are self-isolating. You may be fined up to £100 if you refuse to provide your contact details, or more if you break this rule more than once.

    Getting to the schoolWhen you arrive in the UK, go straight to the place you’re staying. Bell can organise a private airport transfer to take you straight to the school. Our transfer providers are fitted with plastic screens dividing passengers from the driver, and provide the most social distanced option. Please contact our Customer Support Team if you would like this arranged – additional costs will apply.

    Only use public transport if you have no other option. If you do use public transport, wear something that covers your nose and mouth and stay 2 metres apart from other people. Pack a face covering or scarf to cover your nose and mouth before you travel.

    Self-isolation at a Bell residenceBell has a designated residence for anyone needing to self-isolate. Once you arrive, you can not use public transport or taxis. You are not allowed to have visitors. Our on-campus restaurant can arrange to cook and deliver lunch to your residence, on request – at usual restaurant prices – and all major supermarkets offer online shopping and home delivery to your accommodation – please see some useful links below:

    You may only leave your accommodation in limited circumstances. These include where:

    • you need urgent medical assistance (or where your doctor has advised you to get medical assistance)
    • you need access to basic necessities like food and medicines, but only in exceptional circumstances such as where you cannot arrange for these to be delivered
    • you need to access critical public services
    • there’s an emergency

    In all cases, you must inform a member of staff that you intend to leave the residence.

  • Is homestay accommodation available for 18+ students?

    Yes, homestay accommodation is available for students aged 16+.

Young learners

  • What safety measures are in place at our schools?

    • Students and staff will have their temperature checks upon arrival
    • Face coverings will be required in communal areas, indoor public spaces and when required by member of staff
    • Hand sanitising stations will be placed through the school buildings and each student will be provided with a small bottle of sanitiser upon arrival
    • There will be reduced occupancy in accommodation houses
    • Designated areas of the school building have been prepared in the event that a student or students are required to self-isolate.
    • A system of enhanced daily cleaning of all areas including rooms, communal bathrooms, shower facilities, corridors, classrooms and other communal spaces have been introduced
    • Classes and activity groups will be limited in size to ensure adequate social distancing
    • Mealtimes will be staggered within a 2-hour period in order to maintain social distancing
    • Teachers and activity staff will be given extra training on how to maintain social distancing both in and outside the classroom. Moreover, activities will be selected and delivered allowing for social distancing and adequate ventilation

    Please click here for full details on the procedures we have in place.

  • Preparing for travel

    • Bell requests that all students are tested for COVID 19 within 48 hours prior to their departure from their home country.
    • All parents/guardians of Bell students will need to complete the Public Health passenger locator form.
    • In order to travel safely, all students must bring a suitable face covering to be worn in all indoor public settings.
  • Will my child still be met at the airport?

    Absolutely. All students will be met by a Bell representative at the airport who will be wearing the required PPE. They will then be taken directly from the airport to the school.

  • Social distancing during mealtimes

    Depending on the number of students enrolled, mealtimes will be staggered within a 2-hour period in order to maintain social distancing in the dining hall and connecting corridors.

  • Activity programme

    All afternoon and evening activity sessions and events will be carefully selected and delivered allowing for social distancing and adequate ventilation in the spaces used, meaning that activities may have to be adapted.

  • Will the quality of the lessons and activities be the same?

    Things may run a little differently to usual to take into account important safety measures. However, the quality of education provision remains the utmost importance to Bell and we will ensure the full experience is rewarding and enjoyable. Teachers and activity staff will be given extra training on how to maintain social distancing both in and outside the classroom.

  • What happens if my child forgets their face covering?

    Don’t worry, a supply of disposable face masks will be available at the centre for student use.

  • Will the maximum class size still be 14 students?

    Classes and activity groups will be limited in size to ensure adequate social distancing. The maximum number of students in any class or group will depend on the size of the classroom or activity area used. For most standard classrooms this means the maximum number of students will be 8 per class allowing for seating to be placed at least 2 metres apart.

Flexible booking

  • Will my student insurance from Bell cover coronavirus?

    The ’emergency medical and other expenses’ section of your student insurance will cover expenses incurred in the unfortunate event that you require medical attention as a result of contracting COVID19 whilst in the UK, and/or being compulsorily quarantined on the orders of a treating medical practitioners whilst on a trip during the period of your student insurance cover. These costs covered extend to any reasonable additional transport, or accommodation expenses incurred, up to the standard of your original booking, if it is medically necessary for you to stay beyond your scheduled return date.

    For more details, view insurance summary

  • If the situation stops me from travelling, what are my options?

    Did you book after 1 June 2020?
    If you booked an adult course after 1 June 2020 and before 31 October 2021 or a university pathway programme after 1 June 2020 and before 31 October 2021, you are able to postpone or cancel your booking up to a week before the course start date – with no charges. For all individual young learner bookings for Spring Explorer 2022 – made before Sunday 31 October 2021 – bookings can be postponed or cancelled up to 4 weeks before their course start date.

    Did you you book before 1 June 2020?
    If you are unable to travel because of COVID-19, we will postpone your booking to a later date with no charges – as long as you give us at least 2 weeks’ notice prior to your course start date. You can use your credit for up to 18 months after your original course start date. Please see our coronavirus terms and policies.

How to get in touch

To make sure you contact the right person for you enquiry, please see below: