This website is operated by Bell Educational Services Ltd (herein referred to as Bell). We provide educational language materials and training. We are committed to protecting the privacy and confidentiality of information provided by users of our website. This privacy policy sets out how we use your personal information.

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

There are two different types of cookies:

  • Session cookies - these are temporary and are erased when you close your browser at the end of your session. The next time you visit the particular site it will not recognise you and will treat you as a completely new visitor as there is nothing in your browser to let the site know that you have visited before
  • Persistent cookies - these remain on your hard drive until you erase them or they expire. How long a persistent cookie remains on your browser depends on how long the visited website has programmed the cookie to last

All cookies used on this website (with the exclusion of our booking forms and password protected areas) are third party developed. The main cookies we use are "analytical" cookies.  They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below.

Please note that third party cookies may not be controlled by us and are part of your agreement with the third party, e.g. if you are logged in to Facebook or Google. However, most Internet browsers give you the facility to delete cookies that you do not want stored on your device. If you think you have received a cookie from one of our websites that is not listed below then please contact us

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our website.

Except for essential cookies, all cookies will expire after 3 years.

How to block cookies

You don't have accept cookies if you don't want to. If you would like your web browser to automatically block them, select which browser you use from the list below for instructions:

Used By Name Expiry Date Category Description
EU Cookie Compliance app-decibel-compliance-cookieacceptance When you close the browser Category 1: Strictly necessary This cookie is used to record the types of cookies a user is willing to accept on this web site.
Google Analytics _ga 2 years Category 2: Performance These cookies are used to collect information about how people use the website. This allows us to make sure the website is meeting your needs, and help us understand what we could improve. See the Google Analytics Privacy Policy for more details.

Collection of your personal information  

We will collect your personal information if you complete an online form or submit an enquiry through our website, including brochure requests, 'Ask us a question' information requests, applications for courses we run, market research surveys, newsletter subscriptions, alumni and English online registrations. We may also collect your personal information if you sign up to access secure areas of the website. Where you have consented, we may also collect sensitive personal data about you, for instance relating to your nationality.

Information about other individuals  

If you give us information on behalf of anyone else, you confirm that they have appointed you to act on their behalf and have agreed that you can receive notices and give consent on their behalf in relation to our use of their personal information.

Use of your personal information  

We will use your personal information to enable us to provide you with access to our website, updates about changes to our website, any information or educational services you request and to carry out administration, statistical analysis and market research. Where you have consented, we may also send you marketing information from time to time by post, telephone, fax and email about products and services we think may be of interest to you.

Disclosure of information to third parties  

We may disclose your information to our agents and service providers for the purposes set out above. Where you have consented, we may also share your information with Bell schools local to you to enable them to contact you by email with information that may be of interest to you.   We may also disclose your information to a buyer or potential buyer of our business or assets. We will not otherwise disclose your information to third parties unless we are required to do so by law or any court order.

Transfers outside the European Economic Area  

As set out above, where you have consented, we may share your information with Bell schools and other associated companies local to you. These may be located outside the European Economic Area and may provide a lower standard of data protection.

Personal data  

Personal data (i.e. information which could identify you) submitted to us, for example in response to a consultation, will only be used to respond to your feedback. We will not pass it on to any third party (including other Government departments or agencies) without your consent. This privacy statement only covers the Bell Educational Services website at www.bellenglish.com. This statement does not cover links within this site to other websites.

Security  

We will use technical and organisational measures to safeguard your personal information. While we will use reasonable endeavours to safeguard your personal information, the use of the internet is not entirely secure and we cannot guarantee the security or integrity of any personal information transferred from you or to you through the internet.

Modifying / removing personal information  

You may change your registered details in any way or cancel their registration by emailing us at info@bellenglish.com.  You are also entitled to access the information we hold about you, for which we are entitled to make a small charge. If you would like to access your information, please contact info@bellenglish.com.

Comments / questions  

Any comments or questions about our privacy policy may be sent to us by emailing info@bellenglish.com.

Changes to this statement  

We will notify you of changes to this privacy policy by displaying them on this web page. Changes will take effect when this privacy policy is updated.